We believe in the importance of partnering with the world’s best software manufacturers

At Procedata Internacional, we believe in the importance of partnering with the world’s best software manufacturers to provide our clients with cutting-edge solutions and exceptional results. Our network of strategic allies allows us to offer a wide range of innovative technological solutions tailored to the needs of each client. We work closely with our partners to ensure that our clients get the maximum value from their technology investments. Here are some of our outstanding partners:

Leading in IT Service Management Transformation

Transforming Global Business Management

Transforming Digital Service Protection

Leader in Technological Transformation and Software Asset Management

Leading in IT Service Management Transformation

In the current world of IT organizations, service management is a crucial element to ensure smooth operation of business processes. BMC Software has been a pioneer in the evolution of this field, recognizing that interruptions in IT services can have a significant impact on business operation.

Understanding Business and IT Personnel Needs

BMC Software distinguishes itself with its focus on two main aspects:

Business Needs

Understanding how technology supports and impacts business decisions, how new services are activated, how growth is supported, and how costs can be reduced.

Managing IT from a Business Perspective

BMC Software adopts a Business Service Management (BSM) approach, which combines IT processes based on international standards such as ITIL® and COBIT®, automation technology, and a shared vision of how IT resources directly support business objectives. This allows for more effective IT management from a business perspective.

IT Personnel Needs

Identifying business needs, improving service availability and performance, and increasing efficiency in IT processes.

Certifications and Recognitions

At Procedata, we are  Certified Professionals in all BMC Software categories. Our technical certifications are obtained directly from BMC Software’s Factory Labs in Houston (TX) and are continuously endorsed according to policies.

and BMC


More than 10 years working with BMC Solutions

A solid team of PreSales, Sales, Consultants, and Delivery with over 30 Dedicated BMC Consultants.

Committed to delivering innovative technology and expert consultancy services tailored to the unique needs of each client.

Colombian Company, working for other Telecom and Finance companies in other countries.

Full commitment to the BMC Market Ecosystem. Founded in 1994 with an ERP & Finance Infor Portfolio. Started to work with BMC in 2013.

Highest Client Satisfaction, Financial results, Partnership expansion, Talent Development as our Business Goals.

Clients in Colombia

2 of the top 3 public utility companies 

100% of telecommunications companies

8 of the top 10 financial companies

Over 75% of automation and batch processing in the financial market

2 of the top 5 retail companies

Over 80% of the ITSM core of the top 20 companies

Clients in Colombia



Operations and business workflows with BMC solutions


BMC projects in the last 10 years


Automation projects


ITSM Core replacements with BMC solutions

Over 10

Digital catalogs


Capacity management with integrated business and operational objectives


Major batch migrations


Network fault management


DRP disaster recovery orchestrations with BMC solutions


Integrated AI solutions


3+ root cause integrations (2 with AI)

For more information, please contact us at:

+57 315 6397383

Cra 11 # 93 A 20 Oficina 1501 Bogotá - Colombia

Francisco Lizarralde

Transforming Global Business Management

Infor stands out as the third most important provider of enterprise applications and services worldwide. With a solid track record, it has provided its expertise to over 70,000 clients in 194 countries, helping them improve their operations, foster growth, and adapt quickly to changes in their business demands.

With a focus on offering industry-specific solutions, Infor provides a complete range of applications and packages designed to optimize speed and efficiency. Its cutting-edge technology ensures an enriching user experience, while its flexible deployment options allow customers to operate in the cloud, on-premises, or both.

Infor offers a wide variety of solutions covering multiple business areas, including:

  • Marketing Automation
  • Customer Relationship Management (CRM)
  • Community Development and Regulations
  • Discrete Manufacturing
  • Process Manufacturing
  • Supply Chain Management
  • Warehouse Management
  • Financial Management and Expense Reporting
  • Human Capital and Workforce Management
  • Public Sector
  • Product Lifecycle Management
  • Asset Management
  • Performance Management
  • Hospitality
  • Healthcare

These solutions are tailored to various roles and responsibilities within an organization, ensuring seamless and secure information flow across all business areas, so that necessary data is always at users’ fingertips.

Leader in Technological Transformation and Software Asset Management

SNOW SOFTWARE is leading the change in how organizations approach their technology investments, empowering business and IT leaders to drive transformation with accuracy and agility, both now and in the future.

We strive to be a reliable and accurate source of truth in software asset management. Our wide range of discovery methods, combined with the world’s largest software recognition database, provide an unparalleled source of IT asset data.

With SNOW SOFTWARE, you can quickly take action to assess IT risks and drive operational efficiency and innovation in your organization. We are committed to providing solutions that enable companies to make informed and strategic decisions regarding their software assets, thereby facilitating their path to success in the digital era.

Transforming Digital Service Protection

NETSCOUT stands out as a leader in protecting digital business services against disruptions in availability, performance, and security. Our market and technology leadership position is based on the combination of our patented smart data technology with intelligent analytics.

We specialize in providing widespread real-time visibility and critical insights to accelerate and ensure the digital transformation of our clients. Our approach revolutionizes how organizations plan, deliver, integrate, test, and deploy services and applications.

At NETSCOUT, our mission is clear: to protect global industry leaders from the risks of disruption, enabling them to address their most challenging network security and performance issues. We are committed to ensuring that the connected world operates safely and seamlessly, allowing our customers to move forward with confidence in the digital age.


Our Services
Strategic Allies


+57 3005677778

Cra 11 # 93 A 20 Oficina 1501 Bogotá, Colombia