We reduce IT operational costs and risks
Since 1994, we have supported organizations across Colombia and Latin America in transforming their IT operations through automation, artificial intelligence, service management, and technology asset enhancement.
Your strategic technology partner for an ever-evolving world.
Procedata Internacional is a Colombian company concentrating on enterprise technology solutions for organizations looking to streamline operations, mitigate risk, and accelerate their digital transformation.
We empower leading companies across Colombia and Latin America through intelligent automation, IT service management, artificial intelligence, technology asset management, and corporate financial management solutions.
Our core value lies in combining market-leading technologies with a team of certified consultant who support each client from initial implementation to continuous solution optimization.
Our Experience in Figures
+1000
Automated workflows in production.
+30
Years in the market since 1994.
+100
Successful BMC projects over the last 15 years.
+30
Specialized certified
consultants.
+5
Integrated AI solutions in production.
100%
Client share of telecom companies in Colombia.
+8/10
Top banks
in Colombia.
2/3
Top public
utility companies.
Every enterprise faces different challenges. At Procedata, we deliver tailored technology solutions
and specialized services to optimize IT operations, automate processes, and drive your
organization’s technological evolution.
Software Solutions
Licensing, support, and maintenance for BMC, BMC Helix, Infor,
Kore.ai, Flexera, and NetScout solutions.
Intelligent Automation
Process automation and orchestration via BMC Control-M for hybrid and multi-cloud environments.
IT Service Management
Implementation and support of BMC Helix ITSM, ITOM, and AIOps, powered by generative artificial intelligence (HelixGPT).
Conversational AI & Autonomous Agents
Design and deployment of corporate AI agents with Kore.ai to enhance employee and customer experiences.
Software Solutions
Licensing, support, and maintenance for BMC, BMC Helix, Infor,
Kore.ai, Flexera, and NetScout solutions.
Financial Management & EPM
Implementation and optimization of Infor SunSystems Cloud and Infor EPM to strengthen corporate financial management.
Consulting & Reference Frameworks
Specialized services based on ITIL, ISO 20000, ISO 27001, and COBIT to strengthen IT governance and team capabilities.
Professional Services
Implementation, support, and continuous optimization of technology solutions delivered by OEM-certified consultants.
Strategic Partners
Hybrid infrastructure and automation through solutions like Control-M and BMC AMI.
Intelligent IT service and operations management equipped with generative AI capabilities (HelixGPT).
Business financial management and corporate performance management (EPM) for global scope organizations.
Specialized Partners
Leading platform for conversational agents and corporate artificial intelligence.
Technology asset management, SaaS and cloud cost optimization (FinOps).
Monitoring and protection for the availability, performance, and security of digital services.
Technology Insights, News & Trends
¿Qué es exactamente DataOps?
DataOps (abreviación de Data Operations) es una metodología o enfoque para gestionardatos de forma ágil, colaborativa y automatizada. Está inspirada en prácticas de DevOps,pero enfocada al ciclo de vida de los datos en lugar del software. ¿Qué es exactamente...
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Ready to transform your IT and business operations?
Let's schedule a 30-minute introductory call.