OUR PARTNERS
We partner with world-leading software vendors to deliver technology solutions backed by deep expertise, proven experience, and a fully certified team. Each strategic alliance strengthens our capability to deploy, improve, and support technologies that drive measurable business value for our clients.
Since 1980, BMC has been the industry standard in mainframe transformation, automation, and critical business process orchestration. Operating in over 120 countries with thousands of clients across sectors like banking, telecommunications, and public utilities, BMC combines decades ofnexperience with continuous innovation in intelligent automation and hybrid infrastructure.
Workflow orchestration across hybrid and multi-cloud environments.
Features 500+ native integrations. Recognized as a Gartner Magic Quadrant Leader 2025 for Service Orchestration & Automation.
An advanced suite for enterprise mainframe transformation, performance optimization, and robust security.
Procedata & BMC
As a BMC Certified Professional Partner, we support our clients through the implementation, technical support, and continuous enhancement of their platforms with a dedicated team of certified consultants.
Our expertise extends far beyond simple software licensing. We have successfully deployed these technologies in high-demand, mission-critical corporate environments, delivering specialized operational knowledge and end-to-end lifecycle support.
+1.000
Operational & business workflows deployed
+100
Successful BMC projects in the last 15 years
+30
Certified consultants dedicated to BMC
+13
Experience with BMC solutions +13 years
(Since 2013)
+20
Automation initiatives executed
+10
Core ITSM platform replacements
+5
DRP (Disaster Recovery Plan) orchestrations
+5
Integrated
AI solutions
BMC Helix integrates service management, operations management, and advanced artificial intelligence into a single, unified platform designed to modernize modern IT operations.
Since 2025, it operates as an independent corporate entity from BMC Software, featuring its own dedicated partner network and corporate trajectory.
By combining ITSM, ITOM, and AIOps powered by HelixGPT, the platform shifts service management from reactive to proactive. It accurately predicts operational issues, resolves user requests autonomously, and drastically reduces the time IT teams spend on repetitive, manual tasks.
BMC Helix ITSM
Next-generation IT service management powered by generative AI (HelixGPT). Delivers automated ticket classification, autonomous resolution, and omnichannel self-service. Recognized as a Gartner Leader for Enterprise Service Management 2024.
BMC Helix ITOM / AIOps
Intelligent operational observability featuring automated asset discovery, Machine Learning event correlation, continuous resource optimization, and autonomous remediation. Ranked as a Forrester Strong Performer for AIOps 2025.
BMC Helix Discovery
Agile, agentless discovery of technology assets and dependencies across multi-cloud environments. Delivers a documented 314% ROI according to Forrester research.
Business Impact Reported by Clients
98%
Training cost savings
45%
IT operational cost reduction
98%
Device integration acceleration
Infor is one of the world’s leading providers of corporate business applications, serving over 70,000
clients across 194 countries. Its industry-specific software portfolio helps organizations streamline
operations, strengthen financial controls, and adapt with agility to shifting market demands.
Infor OS
A 100% cloud-native platform hosting the entire Infor portfolio, provisioned dynamically based on client licensing.
Infor SunSystems Cloud
The benchmark financial solution for over 6,000 global organisations. Features a unified, multi-currency, multi-entity, and multi-language general ledger with native IFRS, US GAAP, and local regulatory compliance.
Infor EPM
Dynamic Enterprise Performance Management. Powers automated budgeting, forecasting, financial consolidation, and strategic reporting, natively integrated with SunSystems Cloud.
Kore.ai is the premier enterprise AI agent platform, positioned as a Leader in the Gartner Magic Quadrant for Conversational AI Platforms 2025.
The platform allows enterprises to deploy intelligent agents that understand natural language, integrate seamlessly with legacy corporate systems, and autonomously resolve complex requests across customer service, internal technical support, and complex process automation.
AI for Work
Intelligent digital assistants that boost team productivity by integrating natively with daily collaboration tools (Microsoft Teams, Slack, Email).
AI for Service
Conversational agents providing 24/7 support via voice and chat, resolving the vast majority of inbound queries without requiring human intervention.
AI for Process
Automation of complex enterprise workflows spanning multiple core systems (ITSM, ERP, CRM), orchestrated by agents that retain full contextual awareness.
Flexera One is an enterprise platform recognized by Gartner as a Leader in Cloud Financial Management Tools for 2024 and 2025. While organizations invest heavily in technology, they frequently waste significant portions of their budget on unused software licenses, idle cloud instances, and unmonitored SaaS applications. Flexera One provides full visibility across all technology expenses (licensing, cloud, and SaaS) and allows companies to act on this data automatically.
IT Asset Management (ITAM)
Keeps software license compliance positions constantly updated, ensuring stress-free vendor audits and contract negotiations backed by real usage evidence.
FinOps
optimización cloud
Delivers 360° visibility across AWS, Azure, and GCP, including technical support and work costs. Deploys automated policies to eliminate underutilized cloud resources.
SaaS
Management
Discovers corporate SaaS application usage, including "Shadow SaaS" procured outside IT governance.
NetScout enables organizations to monitor the availability, performance, and security of their digital services in real time, allowing operations teams to mitigate incidents before they impact business continuity.
Its technology combines advanced analysis and operational intelligence to deliver a unified view of network, application, and infrastructure performance across both on-premises and cloud environments.
Ready to transform your IT and business operations?
Let's schedule a 30-minute introductory call.